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avatar for Sylvie Kadackal

Sylvie Kadackal

Senior Supportability PM
Sylvie a Senior Supportability Program Manager for Modern Workplace at Microsoft. She is responsible for gathering, analyzing, categorizing and presenting trending customers pain points. She builds customer facing solutions leveraging key learnings and insights from Machine learning and Artificial intelligence technologies.
She assists in the prioritization of product and service improvements as well as influences planning of future feature enhancements. Sylvie is passionate about building the best customer experience with our products.

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